Fatcow Icon
SkyLine/SkyBest service restored in most areas with limited Internet issues being addressed
SkyLine Membership Corporation reports today that telephone, Internet and TV service has been restored to those areas impacted by Thursday’s service outage with only limited intermittent Internet issues remaining in parts of Ashe and Alleghany counties. SkyLine officials cite the cause of yesterday’s service interruptions to a network equipment issue, which created a cascading instability in other parts of the network which disrupted Internet, TV and some voice services to certain areas within the five-county area served by SkyLine and its wholly-owned subsidiary, SkyBest Communications. Most customers were not impacted. SkyLine employees have worked non-stop to correct the problem and restore service throughout the region. The company’s engineering team monitored network traffic patterns to determine the exact time and location of the interruption of service, and repaired the faulty network equipment and methodically restored service as quickly as possible. “While network issues like this are rare, we take them very seriously,’ said Chief Executive Officer Jimmy Blevins. “Our role as a cooperative makes this type of occurrence even more personal, because our employees are dedicated to providing the best possible service to our members and customers.” “We recognize how integral these services are to our customers, and we want to thank those affected by yesterday’s service issue for being patient with us as we worked to restore service as quickly as possible. Providing advanced and reliable telecommunications service is our highest priority, and we pledge our continued determination to monitor our network systems and processes to ensure that this will not happen again,” he said. Established in 1951, SkyLine is a member-owned cooperative which provides a variety of telecommunications services to customers in Alleghany, Ashe, Avery and Watauga counties in North Carolina and Johnson County in east Tennessee. Along with its current focus of building a fiber-to-the-premise (FTTP) network, SkyLine is committed to enhancing the quality of life across the region through various charitable, educational and economic development programs. Its wholly-owned subsidiary, SkyBest Communications, offers de-regulated products and services, including local calling and long distance services, business systems and networking solutions, broadband Internet services, home/ business security monitoring and medical alert, and digital TV service.
Comments
(1)
Comments-icon Post a Comment
Onthemountain
|
September 11, 2012
It would be helpful if Skyline would have local customer service reps 24/7. This would have made this situation more bearable.
GIGANTIC YARD SALE WEST JEFFERSON METHODIST CHURCH
MAY 4th 5:00 PM - 8:00 PM Hot Dog Supper Available MAY 5th -7:00 AM - 2:00PM Breakfast Availabl...
Apr 18, 2012 | 0 0 comments | 22 22 recommendations | email to a friend
full story
Ashe County Farmers Market opens for 2012
Spring, finally, in Ashe County brings nourishing rains, greening fields, a new generation of ani...
Mar 27, 2012 | 1 1 comments | 20 20 recommendations | email to a friend
full story
U.S. Senator Kay Hagan
Senator Kay Hagan to visit Ashe County
U.S. Senator Kay R. Hagan will visit the Ashe Senior Center, at 180 Chattyrob Lane, West Jefferso...
Mar 26, 2012 | 0 0 comments | 20 20 recommendations | email to a friend
full story
Seeking lost dog
If anyone sees this dog please contact Ashe Humane Society 982-4297 or email me or ashehumane@sky...
Mar 26, 2012 | 0 0 comments | 16 16 recommendations | email to a friend
full story
Fixing the bridge on Railroad Grade
Fixing the bridge on Railroad Grade
slideshow
NASCAR on two wheels
NASCAR on two wheels
slideshow
Bike Racing in West Jefferson
Bike Racing in West Jefferson
slideshow

Weather watchers needed
Weather watchers needed

News
32nd_annual_New_River_Canoe_Race_June_10_1369271851.jpg
32nd annual New River Canoe Race June 1
Since 1981, the New River Canoe Race has been a tradition for families all over the Carolinas and beyond. On June 1, 2013, the 32nd annual New River Canoe Race, which is being sponsored by Frien...
May 22, 2013 | 0 0 comments | 1 1 recommendations | email to a friend
full story
<p>Dylan Lightfoot | Jefferson Post</p><p>New River Organic Growers Executive Director Caleb Crowell and President Sally Thiel will be supplying restaurants and grocery stores in the region with organic High Country farm products through their new distribution center in Fleetwood.</p>
NROG opens distribution facility in Ashe County
New River Organic Growers (NROG) is pleased to announce the opening of their first distribution facility in Ashe County A nonprofit farmers co-op established in 2000, NROG has, until now, work...
May 22, 2013 | 0 0 comments | 2 2 recommendations | email to a friend
full story
Read More News
Sports
Senior Cameron Guyton was named to the MVAC All-Conference team.
Guyton named to all-conference team
Pitching standout Cameron Guyton was Ashe County’s lone selection to the 2013 Mountain Valley Athletic Conference All-Conference team. Guyton finished the year with a 4-5 record but led the team...
May 22, 2013 | 0 0 comments | 5 5 recommendations | email to a friend
full story
Tucker Goodman was named to the MVAC All-Conference team.
Golf all-conference teams announced
The Huskies had one player make the all-conference team and two more get chosen as honorable mention performers. Senior Tucker Goodman was named a Mountain Valley Athletic Conference All-Confere...
May 21, 2013 | 0 0 comments | 3 3 recommendations | email to a friend
full story
Read More Sports
Opinion
Memorial_Day_a_time_to_consider_veterans’_health_care_retirement0_1369272979.jpg
Memorial Day a time to consider veterans’ health care, retir...
The Memorial Day weekend, and the unofficial start of summer, begins tomorrow with Monday marking the actual holiday. Originally celebrated as Decoration Day, Memorial Day is a day set aside to ...
May 22, 2013 | 0 0 comments | 3 3 recommendations | email to a friend
full story
Tea_Party_nanny_state_is_no_Mary_Poppins0_1369025005.jpg
Tea Party nanny state is no Mary Poppins
The Tea Party crowd — that lovable fringe which stands furthest to the right and screams “get off my lawn!” at anybody to their left — are forever griping about the nanny state, shaking their fist...
May 20, 2013 | 1 1 comments | 14 14 recommendations | email to a friend
full story
Read More Opinion
Weather
Sponsored By:

RSS Feeds
All articles feed
News feed
Sports feed
Videos feed
Obituaries feed
Opinion feed
Local Features
Mosaic_Stage_Company_makes_the_scene0_1369025164.jpg
Mosaic Stage Company makes the scene
Group hopes to make Ashe ‘a hip place that does theater’
May 20, 2013 | 0 0 comments | 1 1 recommendations | email to a friend
full story
<p>Dylan Lightfoot | Jefferson Post</p><p>Ashe County High School&#8217;s Appalachian music teacher Steve Lewis (left) shows students chord changes for the Bluegrass standard, &#8220;Dig a Hole in the Meadow.&#8221; Students, from top to bottom: Johnathon Cox, Eli Gambill, Kendra Nethery, Zoe Richardson, and Sabrina Lambeth.</p>
ACHS students study Appalachian music with banjo virtuoso
In a small practice room in the back of Ashe County High School, a handful of music students spend their mornings picking banjos and mandolins and learning about Appalachian culture and history wh...
May 01, 2013 | 0 0 comments | 7 7 recommendations | email to a friend
full story
Read More Local Features
Poll
Sponsored By:

"Unfair competition" in N.C. car market
May 17, 2013 | 193851 views | 0 0 comments | 3 3 recommendations | email to a friend | print

An N.C. Senate bill would prohibit direct marketing to N.C. motorists by Tesla and companies like it. Is this a sound policy?

View Previous Polls
Special Sections
JP Ashe County 2013 Road Map
JP Leaf Lookers Driving Guide
Christmas Greetings, December 25, 2012
2012 Christmas Coloring Book